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Healthcare Design: Voices of Veterans, Staff Shape New VA Hospital

Healthcare Design: Voices of Veterans, Staff Shape New VA Hospital

The new VA hospital in New Orleans, write NBBJ’s Ryan Hullinger and Susan Bower in Healthcare Design, was shaped by intensive research into the unique healthcare needs of veterans and those who care for them. After consulting with 100 veterans and 180 VA hospital staff, across 70 hours of observation and 600 pages of notes, the design team was able to create a facility that meets the mental, physical and social needs of this very specific patient population.